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Privacy Policy – Motlie Mall


Welcome to Motlie Mall (“Motlie Mall,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or use our website, services, and online marketing platform (collectively, the “Platform”).

By using the Platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

We may collect the following information when you register, make purchases, list products, or interact with our services:

  • Full name

  • Email address

  • Phone number

  • Account login credentials

  • Payment information (processed via secure third-party providers)

  • Billing and shipping address

  • Business details (for Vendors)

  • Product listings, descriptions, and uploaded media

  • Messages, reviews, and customer service inquiries

b. Information Collected Automatically

When you use our Platform, we may automatically collect:

  • IP address

  • Device type

  • Browser information

  • Access time and usage data

  • Pages viewed and actions taken

  • Cookies and tracking technologies

c. Information from Third Parties

We may receive additional information from:

  • Payment processors

  • Shipping and logistics partners

  • Social media platforms (if you connect your account)

  • Analytics or advertising providers

2. How We Use Your Information

We use your information to provide, improve, and secure our services, including:

  • Creating and managing user accounts

  • Processing transactions and facilitating payments

  • Allowing Vendors to manage sales and orders

  • Communicating with Buyers and Vendors

  • Providing customer support

  • Sending service updates, marketing, and promotional content

  • Enhancing user experience and personalizing content

  • Preventing fraud and ensuring platform security

  • Complying with legal obligations

You may opt out of marketing emails anytime.

3. How Your Information is Shared

Your information may be shared in the following ways:

a. With Vendors or Buyers

To complete purchases, fulfill orders, and facilitate communication.

b. With Service Providers

We may share information with trusted third parties such as:

  • Payment processors

  • Delivery and shipping partners

  • Cloud storage and hosting providers

  • Customer support software

  • Analytics and marketing tools

These partners are required to protect your information.

c. For Legal or Security Reasons

We may disclose information if required to:

  • Comply with laws and regulations

  • Respond to court orders or legal requests

  • Investigate fraud or security issues

  • Protect the rights and safety of Motlie Mall, users, or the public

d. Business Transfers

If we merge, sell, or restructure our business, user data may be included as part of the transferred assets.

4. Cookies & Tracking Technologies

Motlie Mall uses cookies, beacons, and similar tools to:

  • Enable essential website features

  • Improve performance and user experience

  • Track usage analytics

  • Deliver personalized marketing

You can manage or disable cookies through your browser settings, but doing so may affect website functionality.

5. Data Security

We take reasonable measures to protect your information, including:

  • Secure servers

  • Encrypted connections

  • Firewalls and monitoring tools

However, no online platform can guarantee 100% security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Resolve disputes

  • Enforce agreements

  • Meet legal requirements

You may request account deletion at any time.

7. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Access to your personal data

  • Requesting corrections

  • Requesting deletion (“Right to be Forgotten”)

  • Restricting processing

  • Objecting to marketing or data use

  • Requesting data portability

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Motlie Mall does not knowingly collect data from individuals under 18.

If you believe a minor has provided information, please contact us for immediate removal.

9. International Data Transfers

Your information may be processed in countries with different data protection laws.

We ensure appropriate safeguards when transferring information internationally.

10. Changes to This Privacy Policy

Motlie Mall may update this Privacy Policy over time.

Continued use of the Platform indicates acceptance of the updated Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: tomatliemall@gmail.com

Phone: +91 8999365657

Address: Pune, Maharashtra, India