These Collaboration Policies outline the terms, guidelines, and responsibilities for all individuals and businesses collaborating with MotlieMall. By creating a profile, listing products or services, or participating in any partnership activity, you agree to comply with the policies below.
1. Eligibility for Collaboration
Any individual, business, freelancer, service provider, seller, or brand can collaborate with MotlieMall.
All collaborators must provide accurate business details, service descriptions, and product information.
MotlieMall reserves the right to approve or reject any profile based on quality standards.
2. Free Profile Listing
Creating a profile on MotlieMall is completely free of cost.
Collaborators may list their business, service, or products without any upfront charges.
All listings must comply with MotlieMall’s quality, authenticity, and content guidelines.
3. Commission-Based Model
MotlieMall charges a collaboration commission on every confirmed order generated through the platform.
Commission percentage varies based on:
Product category
Service type
Market margin
Pricing structure
Commission will be communicated during onboarding and may be updated based on market conditions.
Commission is applicable on:
Product sales
Completed services
Lead conversions (if applicable per category)
4. Order Processing & Payments
Collaborators must ensure timely delivery of products or completion of services.
Any delay or failure may result in penalties or listing suspension.
Payments will be settled after deducting MotlieMall’s commission.
Payment timelines depend on the category and may vary between 1–15 working days.
5. Pricing & Transparency
Collaborators must provide clear and accurate pricing.
Hidden charges or misleading information are not allowed.
Price updates must be communicated promptly.
6. Quality & Responsibility
All collaborators must maintain high-quality service or product standards.
Products must be genuine, non-defective, and accurately described.
Services must be provided professionally and within committed timelines.
Complaints from customers may lead to:
Warnings
Temporary suspension
Permanent removal depending on severity
7. Content & Listing Guidelines
All images, descriptions, and details must be original and truthful.
Misleading content, copyright violations, or inappropriate materials are prohibited.
MotlieMall may edit, optimize, or remove content that doesn’t meet guidelines.
8. Cancellation & Refund Policies
Collaborators must follow category-specific cancellation and refund rules.
In case of cancellations initiated by the collaborator, commissions may still apply depending on the situation.
Customer disputes will be handled by MotlieMall, and the decision will be final.
9. Compliance & Legal Obligations
All collaborators must comply with local laws, taxation rules, product safety standards, and business regulations.
MotlieMall is not responsible for legal issues arising from the collaborator’s products or services.
10. Policy Updates
MotlieMall reserves the right to modify or update these Collaboration Policies at any time.
Updated policies will be posted on the platform and effective immediately.
Continued use of the platform means acceptance of updated terms.
11. Termination of Collaboration
MotlieMall may suspend or terminate collaboration for:
Repeated policy violations
Fraudulent activity
Poor customer service
Non-cooperation
Legal issues arising from the collaborator
Collaborators can also request account termination at any time.
Contact & Support
For questions or clarifications regarding collaboration policies:
📩 Email: tomotliemall@gmail.com
📞 Phone: +91-8999365657
🌐 Website: www.motliemall.com